NO REFUNDS, NO EXCEPTIONS!
We do not provide ANY REFUNDS at all but we do provide exchanges and store credit.
EXCHANGE/RETURN PROCESSING TIME:
***DUE TO COVID 19 YOU MAY EXPERIENCE LONGER THAN USUAL SHIPPING. MAKE SURE YOU CHECK THE TRACKING NUMBER FOR YOUR PACKAGE WHEREABOUTS AND CONTACT USPS IF YOU HAVE ANY ADDITIONAL QUESTIONS OR CONCERNS.***
When returned packages arrive at our facilities, it usually takes 5-7 business days to process your exchange. We understand it’s very important for our customers to get their exchanges processed as soon as possible. Your return will be used as store credit with a return code. Once your exchange has been processed, you’ll be mailed back your exchange item out as soon as possible. You will be notified via email once your return has been processed.
*A’Mor Exclusive Events llc does not provide pre-paid return labels; you will be responsible for covering the shipping costs to return.
RETURNED PACKAGES
*Please note; we do not manually input addresses. Shipping addresses are exported from one database to another. Please ensure the shipping address is correct upon receiving tracking information.
*If an address error is made. Please email AEE within 8 hours of confirmation email. Once orders are processed for shipment. No change can be made.
*If your order is returned back to us and you choose not to pay your reshipment fee a refund will not be processed.
*You will be contacted via email when your rerouted package is delivered and processed into a warehouse.
Downloadable products are no exchange, no refund, and no store credit. Be sure before you purchase any downloadable product that this is the product you want.